Privacy

What information do we collect?

Google, as a third party vendor, uses cookies to serve ads on your site. Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We also collect anonymous usage information through cookies using Google Analytics.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information

We use cookies to keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Childrens Online Privacy Protection Act Compliance We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our privacy policy. Changes to our Privacy Policy If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on 25/10/2017.

TERMS AND CONDITIONS: Online Shopping with www.loreoriginals.com

By using this website and purchasing products from lororiginals.com you agree to the following Terms and Conditions of Use. Please read the below information carefully.

ORDER PROCESS

• To place an order, please add your choice of products to your basket and proceed to the checkout, completing the instructions for processing your payment.

• Please note all prices are inclusive of VAT and may be subject to change without notification. All prices and charges quoted on loreoriginals.com are in UK Pounds Sterling (GBP).

• We accept online payment through our secure payment provider (Shopify Payments and Worldpay) only, which enables you to use the following Credit and Debit Cards.

• Visa, Visa Debit, Visa Electron, MasterCard. American Exppress, Paypal and Apple Pay

• To ensure security while shopping online, your credit/debit card details will be encrypted to certify that these details cannot be intercepted by a third party. We will not share your details with any third party.

• Returns policy - If you change your mind about your purchase, please return the unused and unopened goods to us with the original till receipt within 14 days and we will offer you an exchange or a credit note. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

ORDER CONFIRMATION

• When you place an Order online, we will automatically send you an email with your order details to confirm that we have received it. Please note, receipt of your order does not mean that it has been processed nor does it guarantee that we will have the items in stock. If a product is not available, we will endeavour to let you know as soon as possible via email.

• Løre Originals Ltd reserves the right to cancel any sale and halt the supply of products if it is reasonable to do so. Løre Originals Ltd may change or discontinue the availability of products at any time at its sole discretion.

• If an order is cancelled, any payment made for the products will be refunded in full. This does not affect your Statutory Rights.

• All new orders are deemed separate and each is treated individually.

• Despite our best efforts, occasionally a product in our catalogue will be mispriced. Of course we verify prices as part of our dispatch and delivery procedure. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or we will cancel your order and notify you of such cancellation.

PROMOTIONS AND OFFERS

• While it is not essential to register with us before shopping, in submitting an Order we do ask for details of a valid email address, postal address and contact telephone number. This is primarily in the instance of any problems with your Order, which will enable us to resolve the issue by getting in touch with you as quickly as possible.

• We would however like to keep you up-to-date with all the latest news from the site and any promotional offers we may be running via email newsletters, post and occasional text messaging. We promise not to bombard you! Please note, you are automatically signed up to receive our communications when you place an order and create an account with us. If you would prefer not to receive any communications then simply opt out in the My Account section, or unsubscribe via the email.

OUR PRODUCTS

• We always endeavour to stock the best products on loreoriginals.com but unfortunately we cannot guarantee that a particular product will always be available.

• If we are unable to supply a product you have ordered, we will notify you via email or phone (if you have supplied us with a contact number) where possible, and will either refund you for that item or provide you with further information regarding future availability.

• All offers are available while stocks last; loreoriginals.com has endeavoured to make the descriptions (including all images) of the products as accurate as possible but we cannot be held responsible for changes in size, content or presentation of products made by the relevant manufacturer or supplier.

• Free Products: taylortaylorlondon.com reserve the right in the event that the free item is out of stock, to replace the free gift with another one which is of equal or greater value.

COPYRIGHT AND TRADE MARKS

2.All content of this site, including text, images, source codes, logos, icons and photos and all other material, is the property of Løre Originals Ltd or its content providers and is protected by the United Kingdom and international copyright laws.

3.The site is for personal use only and users may not exploit any part of the content in any way without the written permission of the copyright owner. All rights reserved.

4.Permission is granted to print and electronically copy portions of the loreoriginals.com site for the sole purpose of placing an order with loreoriginals.com or using this website as a shopping resource. Any other use of this website and its materials, including reproduction for purposes other than those noted above, modification, distribution, or republication without the prior written permission of Løre Originals Ltd, is strictly prohibited.

5. Løre Originals Ltd does not make any warranty or representation in respect of any other trademark and the trademarks of the brands featured on loreoriginals.com belong to their respective owners.

GENERAL

3.Because of the nature of the Internet, Løre Originals Ltd provides and maintains loreoriginals.com on an "as is," "as available" basis and makes no promise that use of loreoriginals.com will be uninterrupted or entirely error free. We are not responsible to you if we are unable to provide our Internet services for any reason beyond our control.

4. Løre Originals Ltd will not be liable in any amount for failure to perform any obligation under this agreement if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation Internet outages, communication outages, fire, flood, war or act of God.

5.These Terms do not affect your Statutory Rights as a consumer.

6.This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of loreoriginals.com or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

7.Subject as aforementioned, to the maximum extent permitted by law, Løre Originals Ltd excludes liability for loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such loss arises out of any problem you notify to Løre Originals Ltd and Løre Originals Ltd shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:

any incorrect or inaccurate information on loreoriginals.com;

any interruptions to or delays in updating loreoriginals.com;

the infringement by any person of any Intellectual Property rights of any third party caused by their use of loreoriginals.com or any Product purchased through loreoriginals.com;

any loss or damage resulting from your use of inability to use the loreoriginals.com website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control;

any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from our error;

any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's computer equipment, software, data or other property caused by persons accessing, using or downloading loreoriginals.com, or from transmissions via emails or attachments received from loreoriginals.com;

all representations, warranties, conditions and other terms which but for this notice would have effect.

8. Løre Originals Ltd may change or withdraw any part of loreoriginals.com, or may refuse you access to the website at any time if we consider it necessary.

9. Løre Originals Ltd may also terminate this Agreement and immediately remove, cancel or suspend access to and use of loreoriginals.com upon breach of any part of these Terms whatsoever.

10. Termination shall be without prejudice to Løre Originals other rights.

11. Løre Originals acts as a principal on its own account and not as an agent for you or any other person.

12. If Løre Originals Ltd does not enforce any provision of this agreement such will not be considered a continuing waiver.

13. In the event that any part of these Terms is held to be uninforceable, such part will at Løre Originals’s option be construed as far as possible to reflect the parties' intentions and the remainder of the provisions will remain in full force and effect.

14.These Terms constitute the full agreement between you and Løre Originals and may only be amended in writing. They apply to the exclusion of all other Terms or Conditions of contract proposed.

15. Use of loreoriginals.com and these Terms are subject to English Law and the jurisdiction of English Courts.

Price matching between Taylor Taylor London Hair Salons and the loreoriginals.com online site is at our absolute discretion. Salon managers are not obligated to match any item price if it appears lower online.

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